Collective is designed specifically to allow front-line service organisations to control all their service management information in a single, easy-to-use computer system. Collective is proven throughout the UK to improve customer service and deliver real cost reductions.
Cut missed bin costs by 40% with Collective
While councils should make it easy to report missed bins, misuse of this service can cost them a lot of money. Newcastle-under-Lyme Borough Council has reduced missed collections by 40% by getting drivers to collect information electronically, allowing the council to challenge those who simply forgot to put bins out.