Reducing Missed Bins
How Does Waste Collector Reduce Missed Bins?
There are many potential causes of missed bins
- crew error
- overlooked assisted collection
- new properties overlooked on route
- bins presented in obscured locations
- premises in remote or obscure locations
- crew start round early
100% Accurate Assist List - Automatically!
With Waste Collector you can be absolutely sure your assisted collection and special arrangements list are totally up-to-date. New or updated information is passed straight from your CRM system without any user intervention at all.
Premises Hints for Crew As They Arrive!
Waste Collector Live! ensures your crews have the information they need right when they need it most. As soon as the vehicle stops the in-cab screen displays the properties next to the vehicle, with clear icons to show those with assisted collections, obscured bins, extra bins or other special arrangements.
The data is synchronised back to Waste Collector and your CRM system. There is no manual intervention at all. Your crews get the same information that the call centre and depot have.
No confusion, no time delays. Simple!
New Properties Highlighted Automatically!
Your crews can easily be caught out by a newly-built property or a premises recently granted a second bin. Waste Collector Live! automatically highlights new round information on the screen and asks them to confirm that they've completed the collection.
In the cab and at the depot, Waste Collector highlights any missed collections in real-time. So if they do make a mistake they can correct it before they complete the round, saving time, mileage and money.
Previously Missed Bins Highlighted Automatically!
If a premises has been missed, chances are it's at risk of being missed again. Waste Collector Live! actively monitors previous incidents and highlights premises if they've been missed before.
Every Visit Time-stamped to Prove Compliance!
Crews like to start as early as possible and householders often put their bins out late. Missed bin claims are often a matter of whether the crew attended at 6.55 or 7.01. Waste Collector Live! has the answer - split-second accuracy from GPS satellites shows exactly where the crew were at any time and demonstrates to the householder that you are in control. The result - fewer recalls and few arguments!
