Customers

Adur & Worthing Councils

Adur and Worthing Council Services chose Waste Collector to enhance customer service and reduce administration costs by connecting the fleet of refuse collection vehicles with the Lagan ECM call centre system.

Chichester

Chichester District Council has saved over £50,000 per annum by integrating Waste Collector and Lagan ECM to improve the response to missed bin enquiries and other service issues

Ashfield District Council

Ashfield District Council equipped their fleet of waste vehicles with Waste Collector in 2011, under a joint tender with Broxtowe and Gedling Councils.

Durham County Council

Sedgefield Borough Council were an early adopter of Waste Collector for their refuse collection team, and now part of Durham County Council

Broxtowe Borough Council

Broxtowe Borough Council purchased Waste Collector in 2011 to manage their domestic, trade and special collections services, including tight integration with their Northgate CRM system.

Exeter City Council

Exeter City Council use Waste Collector to manage a variety of front-line activities in conjunction with Lagan and Confirm.

Cherwell District Council

Cherwell District Council use Waste Collector to seamlessly integrate their waste and recycling service with the Lagan call centre system.

Fenland District Council

Fenland District Council has selected Waste Collector to manage a fleet of 15 vehicles operating, including web-based CRM facilities for easy access by call centre staff.

Cheshire West & Chester

Vale Royal Borough Council have Waste Collector supported by Waste Collector Live! on 27 refuse collection vehicles.

Fylde Borough Council

Fylde Borough Council implemented Waste Collector in 2011 to manage refuse collection and street sweeping using in-cab and mobile computers

Additional information