• All transactions linked to UPRN
• Data exchange by CSV file or XML
• Real-time or batch transfer
• Proven with many Council CRM systems

"Waste Collector Link! has caused a step-change in the way we use our Oracle CRM system. We now have the information in Oracle to allow us to deal with far more calls first time without needing to involve managers and crews at all."

Jimmy Bennett
StreetScene Manager
Sedgefield Borough Council

Unlock the Power of Your CRM System

Waste Collector is the perfect partner to your existing CRM or call centre system. Every event and action in Waste Collector relates to a Unique Property Reference Number (UPRN) from the Local or National Land and Property Gazetteer (LLPG / NLPG). This is the same numbering system used by almost every Local Authority in the UK and allows Waste Collector Link! to exchange data with your CRM system.

Integrations supported by Waste Collector Link! include

Data From CRM

• Property / premises updates (new properties etc)
• Premises not occupied
• Assisted collections (new and deleted)

Data Sent to CRM from Waste Collector

• Vehicle attended property
• Bin Not Out
• Contamination
• Excess Waste / Overloaded Bin
• Bin Damaged
• Bin Lost In Compactor
• Recycling Visit Requested
• Assisted Collection no longer required
• 'Illegal' or additional bins presented

All transactions are accurately time-stamped using the GPS time signal.