Waste Collector Case Studies

We are enormously proud of our solutions and love to show them off. Many of our Local Authority customers are equally keen to promote the advances in customer service and efficiency that have resulted from implementing Waste Collector.

Please contact us to arrange a site visit and see how Waste Collector can improve municipal and trade waste collection.

	Adur Borough Council Adur Borough Council is part of Adur and Worthing Council Services. Adur and Worthing Council Services chose Waste Collector to enhance customer service and reduce adminstration costs. Waste Collector Live! automatically connects data from twelve refuse collection vehicles with the Lagan ECM call centre system.

	Chichester District Council Chichester District Council use Waste Collector to optimise their waste collection processes, including a real-time integration with their Lagan contact centre CRM system.

	Daventry District Council Daventry District Council chose Waste Controller and Waste Controller Live! for a fleet of 24 refuse collection and street cleansing vehicles.

	Fenland District Council Fenland District Council has selected Waste Collector to manage a fleet of 15 refuse collection vehicles operating in rural Cambridgeshire. The Fenland system also includes web-based CRM facilities for easy access by call centre staff.

	London Borough of Harrow In 2008 Harrow determined to introduce new technologies to their waste collection operations to reduce costs and improve service levels.

	Kier Street Services Kier Street Services provides a range of environmental services to an ever increasing portfolio of clients, including local authorities, government agencies and private industry.

	Nottingham City Council Nottingham City Council use Waste Collector, fully integrated with Waste Collector Live! on 23 refuse collection vehicles.

	Rushcliffe Borough Council Driving the highest standards of customer service with Waste Collector integrated with CRM. Rushcliffe Borough Council's leadership in innovation and customer service lead to Beacon Council status in 2006/7.


	Sedgefield Borough Council Tightly integrated with Oracle CRM, Waste Collector brings a step change in service management and data collection.


	South Hams District Council South Hams have selected Waste Collector Trade! to manage their commercial waste collection service from a wide range of retail, commercial and holiday-let premises. The new system includes the Waste Collector Live! in-cab computers and our full back-office suite integrated with existing council financial systems.

	Tamworth Borough Council Tamworth Borough Council and their contractor, Veolia, operate Waste Collector for domestic refuse and recycling collections across a fleet of 10 refuse collection vehicles.


	Three Rivers District Council Three Rivers District Council have Waste Collector supported by Waste Collector Live! on 18 refuse collection vehicles. The system is currently being integrated with the council's 'ProActive' customer contact management system using Waste Collector Link!. Three Rivers have also adopted Waste Collector Streets! to allow supervisors and Street Care and Cleaning operators to access and record information in real time.


	Vale Royal Borough Council Vale Royal Borough Council have Waste Collector supported by Waste Collector Live! on 27 refuse collection vehicles.

	Vishay PM Onboard Waste Collector is the power behind Vishay PM Onboard's next generation waste management systems in the municipal and trade sectors.


	Walsall City Council Walsall City Council have ordered 29 Waste Collector Live! systems for their new fleet of Mercedes refuse collection vehicles. Delivery will be completed in Q1 of 2009 and the system is to be fully integrated with their back-office systems using Waste Collector Link!


	Watford Borough Council Watford Borough Council have 17 Waste Collector Live! systems, reporting back to the central Waste Collector management system.

	Worthing Borough Council Worthing Borough Council is part of Adur and Worthing Council Services. Adur and Worthing Council Services chose Waste Collector to enhance customer service and reduce adminstration costs. Waste Collector Live! automatically connects data from twelve refuse collection vehicles with the Lagan ECM call centre system.